I handled many Edge crash issues in my work. Most of them were caused by third-party modules where Edge failed to launch at the beginning. Some of them happened in both Edge and Chrome, some of them only happened in Edge. I have only seen one Edge/Chrome crash case which was caused by a bug of Blink (The rendering engine of Chromium). (This will reset your startup page, new tab page, search engine, and pinned tabs. Click Restore settings to their default values. I am writing this article to summarize the actions to take to rule out an Edge crash issue that is caused by a third-party module. -Open Edge and click the 3 dots at the upper right side of your screen. Step 1: Check if Edge loads a third-party module The first thing is to check if Edge loads a third-party module. I always use Process Monitor to check this. Start Process Monitor (requires administrator permission), it will automatically start capturing.Īnother way is to check the edge://conflicts page, but this requires Edge starting successfully which is not suitable for an Edge crashing at launch issue. Proceed to next step when you see it generating massive events. Reproduce the crash issue where Edge fails to launch or Edge just hangs after launching. If the service is not running, right-click on it and choose beginning. Find it Now DNS Client and check your status. Press Windows + R to start Runwrite services.msc in the text field and click Okay. Now press Ctrl+T to open the Process Tree and you would probably see something like following image shows: Wait for about 10~15 seconds, if Edge still does not start or just hangs there, let's go back to Process Monitor and press Ctrl+E to stop capturing. If Microsoft Edge still does not work, continue to the next method. Werfault.exe's command line tells that the crashing process ID is 9108 which points to the parent Edge process (the GPU process of Edge in this case) One or more werfault.exe ( Windows Error Reporting process) appear as sub-process(es) of Edge process(es). If there are any available updates, they’ll be automatically applied. Click the three horizontal lines, and s elect About Microsoft Edge. Choose the three horizontal dots, then click Settings. Click the Microsoft Edge icon to open it. Now let's target at the most long living Edge process: 8956 in this case which is the main Edge process, right click it and click on Add process to Include filter. Make sure that Microsoft Edge is up to date.
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